UCH Nondiscrimination Notice

Policy Statement:

University Clinical Health (UCH) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of race, color, national origin, religion, age, disability, and/or sex. University Clinical Health does not exclude people or treat them differently because of race, color, national origin, religion, age, disability, gender, and/or sex.

Procedures:

University Clinical Health will provide:

• Free auxiliary aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters

  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

• Free language services to people with Limited English Proficiency (LEP), including:

  • Qualified interpreters

  • Information written in other languages

If you need these services, please contact the UCH Compliance Officer at :

1407 Union Avenue Suite 700
Memphis, TN 38104
(901) 866-8581
uch.compliance@uthsc.edu

If you believe University Clinical Health has failed to provide auxiliary aids or services or discriminated in another way on the basis of race, color, national origin, religion, age, disability, and/or sex, or violated a patient’s health information privacy or security rights, you may file a grievance with the UCH Compliance Officer using the contact information above. You may file a grievance in person, by mail or email. If you need help with a grievance, the UCH Compliance Officer is available to help you.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services (DHHS), Office for Civil Rights (OCR), by mail at the address below, electronically through the OCR Complaint Portal:  https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by phone: 1-800-368-1019, or 800-537-7697 (TDD).

U.S. DHHS, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201